The CIRCADIAN® Blog:
Shifting Work Perspectives
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CIRCADIAN® is the global leader in providing 24/7 workforce performance and safety solutions for every type of business that operates around the clock. Since 1983 we have helped to grow the 24/7 economy by working with thousands of shift work operations.
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Operating outside the traditional 9-to-5 day offers enormous advantages for businesses and their customers. However, these benefits are not without cost. The average shiftwork facility is faced with many people-related challenges and with significant unrecognized risks and costs.
To better understand the types of challenge the 24/7 workforce faces today, and how it can be creatively addressed, please select a challenge from the menu below.
Operating outside the traditional 9-to-5 day offers enormous advantages for businesses and their customers. However, these benefits are not without cost. The average shiftwork facility is faced with many people-related challenges and with significant unrecognized risks and costs.
- Cost Reduction
- Errors & Accidents
- Scheduling Shifts
- Employee Relations
- 24/7 Utilization
- Regulatory Burdens
CIRCADIAN’s comprehensive study of over five hundred 24/7 facilities has shown that working extended hours is associated with elevated employee costs compared to the daytime workforce. The good news is most of these costs are readily addressable.
Absenteeism
Employee Turnover
Health Care
Overtime and Staffing Levels
Safety and Legal Liability
24/7 operations present special safety challenges, and risks of employee inattention are increased. Some challenges to be aware of:
Fatigued Employees
Night Shift Errors
Fitness for Duty
Accident Litigation
People who work shifts and 24/7 schedules care deeply about their work schedules.
Choosing Shift Schedules
Adjusting to Shiftwork
Educating Managers
Reducing or Expanding Operations
Employee morale and motivation are key to success in running a 24/7 business.
Training
Union/Labor Issues
Work & Family Life Balance
The competitive advantages of 168 hour-a-week utilization of facilities and equipment, or providing seamless 24/7 customer service may seem obvious. But workload often fluctuates, creating pockets of inefficiency and overload, so that proportional staffing of 24/7 operations may be needed to maximize efficiency. Unlike machinery and equipment, people are not naturally designed to work at night; workforce optimization requires a sophisticated understanding of how to protect employee performance and morale, health and safety.
Corporate Shiftwork Strategy
Expanding to 7 days
Staffing Levels
The 100-year history of work hours and fatigue regulation, often based on outdated prescriptive rules, has been a burden for 24/7 businesses. Even worse, they often fail to address the underlying causes of employee fatigue they were intended to prevent. CIRCADIAN is an expert at devising creative and scientifically based strategies to support applications for waivers and exemptions.
Hours of Service
FMLA
Work Hours Arbitration & Litigation
CIRCADIAN® provides a comprehensive toolbox of 24/7 workforce performance and safety solutions for businesses that operate around the clock.
Shift Scheduling
The largest contributor to risks and costs in 24/7 and shiftwork operations is the shift schedule.
Fatigue Risk Management Systems (FRMS)
Fatigue Risk Management Systems (FRMS) are now the globally-accepted standard for managing the risk of employee fatigue in safety-sensitive businesses.
Risk & Cost Assessment
CIRCADIAN® provides a comprehensive set of tools to evaluate opportunities and associated risks for 24/7 operations.
Publications & Reports
Our award-winning publications will help empower employees and managers at shiftwork and extended hours operations.
Education & Training
You cannot drive a 24/7 workforce faster than the skills and knowledge of your management.
Corporate Sleep Programs
There is a need to provide sleep education and training for ALL corporate employees, including those who work “normal” hours.
Human Fatigue Expert Witness Testimony
Claims of human fatigue impairment are a rapidly expanding area of accident litigation requiring expert testimony.
Best Practices
Competition is global in the 24/7 economy - we can help you track performance and implement best practices.
News and views
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